Question 1

What does custom e-commerce development include?

Accepted Answer

It covers everything between a product listing and money in your account: the catalogue and search, cart and checkout, payment gateway integration, order and inventory management, delivery of physical or digital goods, admin and seller tools, and the integrations around them. For us it also includes hosting, monitoring and backups, because a store has to keep taking orders long after launch.

Question 2

Should we build a custom store or use Shopify or WooCommerce?

Accepted Answer

If you sell a standard range of physical products to consumers, a hosted platform is usually cheaper and we will say so. Custom development makes sense when you run a multi-seller marketplace, sell digital goods with licensing, need pricing or approval rules plugins cannot handle, or the platform's fees and limits now cost more than owning the code.

Question 3

Can you build a multi-vendor marketplace?

Accepted Answer

Yes. A marketplace adds seller onboarding and approval, per-seller listings and orders, commissions, payout reports and dispute handling on top of a normal store. We decide early how money reaches sellers, either through a gateway marketplace product such as Stripe Connect or through scheduled payouts you make yourself, because that choice shapes the data model, seller verification and who holds the funds.

Question 4

Which payment gateways do you integrate?

Accepted Answer

We have built with Stripe and PayPal, and we integrate other gateways through their APIs when your market needs them. Whichever gateway you use, we confirm orders from signed webhooks rather than the browser redirect, make order updates idempotent so retries do not double-process, and add a reconciliation report so gateway records and orders can be checked against each other.

Question 5

How do you deliver digital products securely?

Accepted Answer

Files are kept in private object storage such as S3 or MinIO, never in a public folder. Once a payment is confirmed by webhook, the customer gets a signed download link that expires after a short period, and their account keeps a library where they can generate a fresh link later. Download counts and licence keys can be limited per order.

Question 6

How do you keep a large catalogue fast?

Accepted Answer

We model products, variants and attributes for the way pages are read, index the fields that filters and sorting use, and cache listing and category results in Redis or at the framework level. Product and category pages are rendered on the server so they load quickly and search engines can index them. We measure against real catalogue sizes before launch.

Question 7

Can you migrate our existing store without losing SEO or orders?

Accepted Answer

Yes. We export products, customers and order history, map old URLs to new ones with permanent redirects, and keep titles, descriptions and structured data. The new store runs on staging against a copy of your data first, and we switch over at a quiet time with the old site kept available for rollback.

Question 8

How is e-commerce development priced?

Accepted Answer

Projects are quoted at a fixed price after discovery, based on the number of user roles, payment and delivery flows, integrations and the size of the data migration. Dedicated teams are billed monthly. Support retainers are agreed per month based on the scope, coverage hours and response times you need. Tell us what you sell and how, and we will send an estimate.

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