What do database management services include?

They cover keeping a database fast, available and recoverable: performance tuning, index and query reviews, replication and failover, backups with tested restores, version upgrades, monitoring, and user and access management. With us, the scope is listed database by database before work starts, so you know exactly which systems we look after and what we do for each.

Which databases do you manage?

Mainly PostgreSQL and MongoDB, along with Redis used as a cache or queue. We work with self-managed installations on Linux servers and in Docker, and with managed services such as Amazon RDS, Azure Database for PostgreSQL and MongoDB Atlas. If you run something else alongside them, tell us and we will say plainly whether it is a good fit.

Our database is slow. Do we just need a bigger server?

Usually not. In most slow databases, a handful of queries cause most of the load, often because of a missing or wrong index, a query that fetches far more than it needs, or bloat from vacuum falling behind. We measure first with pg_stat_statements or the MongoDB profiler, fix the causes and only then decide whether the server is really too small.

If we already use RDS or Atlas, do we still need a DBA service?

A managed service handles hardware, patching and automated backups, which is valuable. It does not design your indexes, rewrite slow queries, choose parameters for your workload, plan major version upgrades or test that a restore gives you the data you expect. Those are the parts we take on, working inside your cloud account.

Can you upgrade PostgreSQL or MongoDB without long downtime?

Often, yes. For PostgreSQL we use pg_upgrade with hard links for short maintenance windows, or logical replication to a new server when downtime must be close to zero. MongoDB replica sets are upgraded one member at a time. Every upgrade is rehearsed on a restored copy first, so we know the timings and application issues before production.

How do you keep our data secure while you work on it?

We ask for the least access the task needs, starting with read-only roles for the review. Access goes through named accounts, over TLS or a private network such as Tailscale, and is removed when the work ends. We avoid copying production data to our machines; when a copy is needed for testing, it stays in your infrastructure.

How are database management services priced?

A health check and a tuning or upgrade project are quoted at a fixed price once we know the number of databases, their size and what you want changed. A managed retainer is a fixed monthly fee based on how many databases we look after, how often restores are tested and the support hours you need. Cloud and hosting costs are billed to you directly by your provider.

What happens if the database goes down?

On a retainer, alerts reach us and you can contact us through the agreed channel. We follow the runbook: find the cause, fail over to a replica or restore from the right point, check the data with you and bring the application back. Response times and coverage hours are agreed in the retainer. Afterwards we write up what happened and what to change.

Infigini IT Services · Dehradun, India

Software, cloud and AI systems, built to last.

Infigini designs, builds and operates custom software for universities, healthcare providers and enterprises. Our work ranges from ERP platforms and AI knowledge assistants to the cloud infrastructure they run on.

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About Infigini

IT systems that organisations depend on every day.

Infigini IT Services builds software that simplifies infrastructure management and supports new ideas. We work with developers and organisations to build, deploy and scale their systems, with a focus on security, scalability and ease of use.

Our work covers campus ERPs used by thousands of students, AI assistants on Azure, appointment systems for clinics and hospitals, and the cloud servers they run on. We look after these systems from the first requirement through years of production.

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To give organisations scalable IT systems that simplify infrastructure management, so that businesses of any size can work more efficiently and grow faster.

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To become a global provider of next-generation IT solutions that integrate advanced technology into everyday operations.

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Phone+91 95684 87789

Office11 Kanwali Road, Dehradun,
Uttarakhand 248001, India

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Software, cloud and AI systems, built to last.

Nine disciplines, one engineering team.

Systems in production.

We also build products of our own.

A written architecture before any code is written.

The technologies we use, organised by layer.

IT systems that organisations depend on every day.

Our values

The sectors we work in.

Services built around your operations.

Looking for something specific?

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Specific services

Related projects

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Related work

Questions we get asked.

Industries we build for.

Our work, from 2020 to today.

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Platforms we run. Libraries we publish.

Five stages, from first conversation to production.

Engagement models

Notes from the engineering team.

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Common questions.

Tell us what you are building.

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