What is included in server management services?

Server management covers the routine work that keeps a server safe and available: applying security updates, monitoring uptime and resources, running and testing backups, controlling who can log in, renewing certificates, keeping disks clear and fixing problems when alerts fire. We write the exact scope down before work starts, including which servers, which services on them and what is out of scope.

What is the difference between a one-time setup and managed servers?

A setup is a fixed-scope project. We harden the server, configure monitoring, backups and automatic security updates, document everything and hand it over to your team. Managed servers is a monthly retainer where we keep doing that work: reviewing updates, upgrading releases, responding to alerts and testing restores. Many teams start with a setup and move to a retainer later.

How is server management priced?

A setup or health check is quoted at a fixed price once we know how many servers there are and what runs on them. A monthly retainer is a fixed fee based on the number of servers, how complex the applications on them are, and the coverage hours and response times you need. Send us your server list and we will reply with an estimate.

Do you manage servers on AWS, Azure, DigitalOcean or our own hardware?

Yes. We manage Linux servers on AWS EC2 and Lightsail, Azure virtual machines, VPS providers and physical machines on your own premises. The provider matters less than access: we need SSH through a named account, and console access to the hosting account for snapshots, firewalls and resizing where it applies.

Will you need root access, and how do you keep it secure?

We need sudo access to do the work, but not a shared root password. Each of our engineers gets a named account with SSH key login, which you can see and revoke at any time. We disable password login and direct root login as part of hardening, and where possible restrict SSH to known IPs or a private network such as Tailscale.

How do you apply updates without taking the site down?

Most security updates install automatically and only need the affected service restarted. Kernel updates need a reboot, so they are applied, along with changes to web servers or databases, in a maintenance window agreed with you, after a snapshot or backup. For services that cannot have any downtime, we discuss running a second server behind a load balancer so one can be updated at a time.

What happens when a server goes down?

An alert reaches the engineer on cover, who checks whether it is the server, the application or the provider, restores service and writes a short note on cause and fix. Coverage hours and response times are agreed in the retainer. Outside those hours alerts can also go to someone on your side, with the runbook to follow.

Can you take over servers another agency or developer set up?

Yes, this is one of the most common requests. We start with an audit: what is installed, what is running, who has access and whether backups work. We then rotate credentials, remove old access and document the setup before changing anything else, so the system stays up while it changes hands.

Infigini IT Services · Dehradun, India

Software, cloud and AI systems, built to last.

Infigini designs, builds and operates custom software for universities, healthcare providers and enterprises. Our work ranges from ERP platforms and AI knowledge assistants to the cloud infrastructure they run on.

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Nine disciplines, one engineering team.

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About Infigini

IT systems that organisations depend on every day.

Infigini IT Services builds software that simplifies infrastructure management and supports new ideas. We work with developers and organisations to build, deploy and scale their systems, with a focus on security, scalability and ease of use.

Our work covers campus ERPs used by thousands of students, AI assistants on Azure, appointment systems for clinics and hospitals, and the cloud servers they run on. We look after these systems from the first requirement through years of production.

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To give organisations scalable IT systems that simplify infrastructure management, so that businesses of any size can work more efficiently and grow faster.

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To become a global provider of next-generation IT solutions that integrate advanced technology into everyday operations.

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These cover scope, timelines, ownership and what happens after launch. If your question isn't here, write to us.

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Tell us what you are building.

A few sentences are enough to start. We reply within one business day.

Email[email protected]

Phone+91 95684 87789

Office11 Kanwali Road, Dehradun,
Uttarakhand 248001, India

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Software, cloud and AI systems, built to last.

Nine disciplines, one engineering team.

Systems in production.

We also build products of our own.

A written architecture before any code is written.

The technologies we use, organised by layer.

IT systems that organisations depend on every day.

Our values

The sectors we work in.

Services built around your operations.

Looking for something specific?

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Specific services

Related projects

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Related work

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Our work, from 2020 to today.

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Platforms we run. Libraries we publish.

Five stages, from first conversation to production.

Engagement models

Notes from the engineering team.

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Common questions.

Tell us what you are building.

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