What are managed cloud services?

Managed cloud services mean an outside team runs your cloud environment for you after it is built. That covers patching servers, running and testing backups, watching monitoring alerts, managing who has access, renewing certificates and keeping the bill under control. You still own the AWS or Azure account and everything in it. We do the routine work and tell you when something needs a decision.

Do we have to move our cloud account to you?

No. We work inside your existing AWS or Azure account using named logins that you create and can remove at any time. The account, the billing relationship with AWS or Microsoft, your data and all configuration stay with you. If you stop working with us, you remove our access and nothing has to be migrated.

How is managed cloud support priced?

The retainer is a fixed monthly fee. It depends on how many servers, databases and environments we look after, how often you need changes, and the coverage hours and response times you choose. Your cloud provider bill is separate and paid by you directly. A take-over review of an inherited account is quoted as a fixed-price project. Tell us what you run and we will send an estimate.

Is it worth it if we only have a few servers?

Often, yes. Small setups are the ones most likely to have no backups tested, no alerts and an unpatched operating system, because nobody has time for them. The retainer scales with the size of the environment, so a small footprint means a smaller scope. If your setup is simple enough to run yourselves with a checklist, we will tell you and write the checklist.

What happens when something breaks?

Alerts come to us first with a runbook for that service. We confirm the problem, fix what we can at the infrastructure level, and contact your named person if the cause is in the application or a change is needed. Coverage hours and response times are agreed in the retainer. After each incident we write a short note on cause and prevention.

Can you reduce our AWS or Azure bill?

Usually there is something to remove. Common findings are oversized instances, unattached disks and old snapshots, public IPv4 addresses nobody uses (AWS has charged for every public IPv4 address since February 2024), and test environments left running. We set budgets and alerts, tag resources by project, and review spend every month. Savings plans or reservations are suggested only once usage has been stable, because committing too early can cost more.

Do you manage both AWS and Azure?

Yes. We run workloads on AWS EC2 and Lightsail and on Azure, including an Azure-hosted knowledge assistant built on Azure OpenAI and App Services. The routine is the same on both: patching, backups, alerts, access and cost. Only the tools differ. If you use both providers, we keep one runbook and one monthly report covering both accounts.

What do we need to give you to get started?

A short call about what you run and what worries you, then a named login in your cloud account with the access we agree. We start with an inventory and send back a list of findings ranked by risk. Nothing is changed until you have seen that list and agreed the order of work.

Infigini IT Services · Dehradun, India

Software, cloud and AI systems, built to last.

Infigini designs, builds and operates custom software for universities, healthcare providers and enterprises. Our work ranges from ERP platforms and AI knowledge assistants to the cloud infrastructure they run on.

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Nine disciplines, one engineering team.

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Our products

We also build products of our own.

Two proprietary platforms we own and operate, plus open-source libraries published on GitHub and npm. The patterns we recommend to clients come from running them.

How we work

A written architecture before any code is written.

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About Infigini

IT systems that organisations depend on every day.

Infigini IT Services builds software that simplifies infrastructure management and supports new ideas. We work with developers and organisations to build, deploy and scale their systems, with a focus on security, scalability and ease of use.

Our work covers campus ERPs used by thousands of students, AI assistants on Azure, appointment systems for clinics and hospitals, and the cloud servers they run on. We look after these systems from the first requirement through years of production.

Mission

To give organisations scalable IT systems that simplify infrastructure management, so that businesses of any size can work more efficiently and grow faster.

Vision

To become a global provider of next-generation IT solutions that integrate advanced technology into everyday operations.

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Industries

The sectors we work in.

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Services built around your operations.

One engineering team covers architecture, build and production operations. Choose a single discipline, or bring us in for the whole system.

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How we work

Five stages, from first conversation to production.

Each stage ends with a deliverable you keep. You get software you can use every two weeks, so nothing important arrives as a surprise at the end.

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FAQ

Common questions.

These cover scope, timelines, ownership and what happens after launch. If your question isn't here, write to us.

Contact

Tell us what you are building.

A few sentences are enough to start. We reply within one business day.

Email[email protected]

Phone+91 95684 87789

Office11 Kanwali Road, Dehradun,
Uttarakhand 248001, India

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An engineer will reply within one business day.

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Last updated 1 October 2026

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Discuss your project →

Software, cloud and AI systems, built to last.

Nine disciplines, one engineering team.

Systems in production.

We also build products of our own.

A written architecture before any code is written.

The technologies we use, organised by layer.

IT systems that organisations depend on every day.

Our values

The sectors we work in.

Services built around your operations.

Looking for something specific?

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Specific services

Related projects

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Related work

Questions we get asked.

Industries we build for.

Our work, from 2020 to today.

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Platforms we run. Libraries we publish.

Five stages, from first conversation to production.

Engagement models

Notes from the engineering team.

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{{ b.x }}

Common questions.

Tell us what you are building.

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